An SVG file is a vector graphic format. Most craft cutting machines require this format to cut out a design.

A PDF file is a format that has captured all the elements of a printed document as an electronic image so you can view, navigate, or print your design.

You’ll need a PDF reader, such as Adobe Acrobat Reader, which is free and widely used.

After your purchase you will receive your digital file via email within a few minutes. You will receive a confirmation email for the order and then a subsequent email with the download link(s) included. That email may be found in your junk/spam folder if you don’t see it in your primary inbox.

After your purchase you will receive your digital file via email within a few minutes. You will receive a confirmation email for the order and then a subsequent email with the download link(s) included. That email may be found in your junk/spam folder if you don’t see it in your primary inbox. After you download your file(s), they should be in your “Downloads” folder if you are on a computer/laptop. Some digital files will be sent as a zip file if there are 2 or more files included. It should automatically un-zip the file when you open it after downloading. If you are on a phone/tablet/iPad, once you download the file likely will be in your app titled “Files”.

If you do not have a reliable printer, you can take your file to your local printer. If you are local to Utah, Print Mark in Provo is our favorite printer. Other places that offer printing services are Staples, OfficeMax, FedEx, and Office Depot.

Digital products are non-refundable and non-returnable. Typically, when a refund is requested on the purchase of a physical product, the product is returned and the money refunded. However, when a refund is requested for a digital product, there is no way for the customer to truly return the purchased item. It remains in the customer’s possession indefinitely. Therefore we do not offer refunds. However, we are more than happy to help with any questions you may have.

All our digital downloads are for personal use only and cannot be shared, resold, or used for commercial purposes.